Contact
The quickest way is Settings → Send Feedback in the app: it opens an email with your Cycle version, iOS version and device model already filled in, so we can help faster.
Common questions
How many tasks can I track for free?
Up to 4 tasks, with the Small Home Screen widget. Cycle Pro, a one-time purchase with no subscription, unlocks unlimited tasks, Medium and Large widgets (plus Extra Large on iPad), Lock Screen widgets, Cycle Wrapped and Message the developer.
I bought Cycle Pro. How do I get it on a new device?
Sign in with the same Apple Account, open Cycle, then Settings → Restore Purchase.
I paid for Cycle when it was a paid app.
If you bought Cycle before version 0.0.20, Pro is already yours. Update to the latest version; if Pro doesn't show as unlocked, tap Settings → Restore Purchase.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
My reminders don't arrive.
Check Settings → Notifications in Cycle, then the iPhone's Settings → Notifications → Cycle, and any Focus mode that might be silencing it. A paused task doesn't send reminders.
How do I add a widget?
Touch and hold an empty area of the Home Screen, tap Edit → Add Widget, and choose Cycle. Tap a ring on the widget to mark that task done without opening the app.
Where is my data? Is it backed up?
Your tasks stay on your device; Cycle doesn't sync them through iCloud and never sends them to us. They are included in your device backup if you have one turned on. See the Privacy Policy.
How do I delete my data?
Delete a task from the app (you can also delete or edit single entries of its history), or delete Cycle to remove everything it stores on that device. There is no account to delete, and no "erase everything" button. To ask RevenueCat, our purchase processor, to delete its purchase record, write to hello@seizeapps.com.