Contact
Write to us about anything. The Suggest an improvement and Report a problem rows at the bottom of Settings open an email addressed to us.
Common questions
Do I need an internet connection?
Only to download the on-device voices (once, when you ask for it), to read a web page by link (Pro) and for purchases. After the voices are downloaded, reading works offline and nothing you read leaves your iPhone.
The voice download is large. Can I remove it?
Yes. Settings › On-device voices shows each language with its size and lets you delete it. You can download it again later.
What does Readably Pro unlock?
Read from a link, Scan text (camera or scanned PDF), EPUB books, Save as audio and Pronunciations. The free core, with all voices and unlimited listening, is never limited. It is a one-time purchase, with no subscription.
How do I get Pro back on a new device?
Sign in with the same Apple Account, open the Pro screen and tap Restore Purchases.
How does the free trial work?
You can take the 30-day trial once per Apple Account. It counts 30 days from the day you take it, charges nothing when it ends, and the documents you added stay.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
Anyone can read my lock screen. Can I hide what is being read?
Yes: turn off Settings › Show text on the lock screen. The Live Activity then shows only the kind of text instead of the title and sentence.
A word is pronounced wrongly.
With Readably Pro, add a rule in Pronunciations to say it your way.
Where is my data? How do I delete it?
Your library stays on your iPhone, is not synced and is never sent to us. Delete a document in the Library, delete voices in Settings, or delete the app. See the Privacy Policy.