Yaybo
The quickest way: a note from the app
In Yaybo, open the Parent Zone › Settings › Help and tap “Send a note from the app” (behind the grown-up gate). Type your message and send it: no email needed. It comes straight to us with the app version, iOS version and device model. Please leave your child’s name and answers out of it.
Or write to us
Write to hello@seizeapps.com. Please leave your child’s name and details out of the email.
Manage or cancel your subscription
Manage or cancel anytime in Settings › [your name] › Subscriptions on your device.
A subscription renews automatically unless you cancel at least 24 hours before the end of the current period. Cancelling stops the next renewal; you keep access until the end of the period you already paid for. Deleting the app does not cancel it.
Apple handles payments and refunds, under the App Store’s refund policy: reportaproblem.apple.com.
Restore a purchase
“Restore” on the plan screen brings back a subscription you already own, on a new device or after reinstalling.
One Yaybo Plus subscription covers up to four children and works with Family Sharing.
Delete what Yaybo keeps
In the Parent Zone, behind the grown-up gate, you can review and delete everything Yaybo keeps: “Delete…” on a child, or “Delete all data”.
Deleting your data does not cancel a subscription: that is in Settings › [your name] › Subscriptions.
Read the details
How Yaybo handles your family’s information, and the terms of the Yaybo Plus subscription.